5 Common Amazon Prime Video Problems & Fixes


Published on February 11th, 2020

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Amazon prime is a lift for the individuals who simply shouldn’t have the time to maintain in search of good content material to look at on-line.

The vary of TV reveals and films they’ve to supply is outstanding and that’s one motive why the recognition of the identical is surging.

However, like different issues, Amazon prime video additionally suffers from glitches and it’s troublesome for a median consumer to seek out out what that’s.

Here we’re going to let you know 5 of the commonest amazon prime video issues and methods in which you’ll repair them.

1. Amazon Prime Being Down Or Error 7031

Often it occurs that the Amazon prime service is down and there’s no transmission of indicators.

You must examine on the web to know if there may be an outage of any sort.

If the identical is an outage you would need to look forward to issues to get fastened up. You may elevate a criticism in order that the authorities can deal with the identical.

Facing error 7031 is a typical prevalence when Amazon prime video is being performed. This principally occurs if you end up utilizing Chrome to play your content material.

To rectify you could shift to a different browser i.e. Safari or Firefox. If, nevertheless, it nonetheless doesn’t play restart your pc and examine once more on Chrome.

2. Video Streaming Problems

Most of the time video streaming issues can come up in case your web community is just not working correctly or is weak.

Unplug your modem and router and depart it like that for a while. Plug them once more and restart the system to see if the video high quality is best now.

In case you might be utilizing the smartphone to entry the content material see that no different app is using the web.

Also, preserve your Amazon app in addition to the TV software program up to date in case that is a matter.

3. Amazon Video Connection Problems

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If the above steps didn’t scale back the issues you had been going through it means there’s something fallacious. You could examine your connections to see if the wires are inflicting indicators to come back by means of.

It is feasible that the router’s place is such that it’s unable to understand the indicators.

Make positive to carry it and put it on an elevated floor. Run an ethernet cable to the TV or streaming system to see if the issue has been rectified.

You could have to purchase a wholly new router or modem if each of them have handed the guarantee date.

4. Video Download Problems

When you might be out or touring downloading Amazon movies is a positive shot of retaining your self entertained.

But, typically the movies don’t get downloaded as a consequence of some points. Restart the system if downloads should not occurring. You might additionally delete Amazon prime app and reinstall it.

Go to Amazon settings and clear the information and faucet okay after that’s achieved. In the state of affairs you might be utilizing it on an iPhone or iPad you shouldn’t have the supply of clearing information. It is, due to this fact, higher to reinstall the app when the issue arises.

5. Login And Smart TV Problems

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When you open Amazon prime login to look at movies the error 5005 is displayed. They are often as a consequence of connectivity issues and could be okay in a while.

Though you possibly can join a number of units at one time solely two of them may be streamed.

Do not share your password with the house members as a substitute create many profiles on which every of them can stream.

Sometimes Amazon prime app doesn’t work on a wise TV. To repair that restart your TV and see if there are any updates which are pending. If there are you will need to get the identical achieved to keep away from any extra issues.


For those that love streaming content material on Amazon video, any sort of disruption may be disturbing.

Follow the above ways if any of the above points are arising. However, if nothing works it’s best to contact them instantly as solely they might be capable to sort things up.

Their service is slightly immediate and if issues are fallacious from their finish very quickly you’d be watching your favourite content material once more.

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